Family members of criminals frequently go into denial, blaming the system instead of the person for the crimes.
Even Al Capone lamented that he was just helping others have a good time during Prohibition, and all he got was abuse.They dig in their heels, rationalizing their actions as just. Criticizing people nearly always puts them on the defensive.
People don’t criticize themselves for anything, no matter how wrong they may be. (It makes them defensive and rationalize their actions.) These Dale Carnegie How to Win Friends and Influence People basics can introduce you to the book and how it works. How to Win Friends and Influence People Major Lessons Review your personal interactions and remember what you could have done better. Like a swear jar, have other people monitor you and require you to pay up whenever you violate a principle. You have to review your notes and keep practicing these principles over and over until it becomes second nature. “My success depends to no small extent on how I deal with people.” Keep remembering how important these principles are to you. Without this sincerity, you will feel disingenuous to others. Be genuinely interested in helping others achieve their interests. Be genuinely interested in other people and believe they have something to teach you. The principles are best applied with sincerity. Here’s advice from Dale Carnegie on how to get the most out of the principles in How to Win Friends and Influence People: When you’re in the thick of an argument, you totally forget that you’re supposed to see the other person’s viewpoint, because Becky is being a real nuisance and how can she possibly believe what she’s saying. No one read the 10 commandments and suddenly stopped coveting things. How to Win Friends and Influence People: Advice on CommunicationĬhanging your behavior is hard. Read more about How to Win Friends and Influence People by Dale Carnegie and what you can learn about communication. Using this book, you can learn how to effectively communicate with others, make them like you, and convince them to change their minds and behaviors. What is How to Win Friends and Influence People about? What skills can you learn from the book about communication and more?ĭale Carnegie’s How to Win Friends and Influence People is a classic about communication. 
Like this article? Sign up for a free trial here. Shortform has the world's best summaries and analyses of books you should be reading. This article is an excerpt from the Shortform book guide to "How to Win Friends and Influence People" by Dale Carnegie.
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